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K8 Help | Medik8

Hoe kunnen wij u hekoen?

Ik wil met iemand spreken

U kunt ons bellen op telefoonnummer:

Waar kan ik de Medik8 producten kopen?

Medik8 producten zijn verkrijgbaar via deze website.

Medik8 is available from premium department stores and pharmacies across the UK, Europe and Worldwide.

It is also possible to order directly from our laboratory via this website where the following terms and conditions apply

Shipping Information

UK Shipping Costs:

Standard Delivery: Royal Mail 1st Class Recorded - £2.95
Next Day Delivery: Courier - £5.95

Delivery Time:

Orders placed before 4pm on working days will be shipped on the same day, subject to product availability. Should there be any delay with shipping you will be notified of the expected despatch time by email.

Orders shipped on Next Day service will arrive the next working day.

A signature will be required on receipt of all shipments

In the case of multiple products we will often ship the available parts of the order immediately. The remaining items will be despatched as soon as they become available, at no extra cost.

No-one there to sign:
If you are not available when delivery is attempted, a card will be left. Full instructions on arranging a redelivery or collection will be on that card.

Returns Policy

If for any reason you are not satisfied with your Medik8 product, you are entitled to a full refund if the product is returned within 30 days.

To obtain a returns claim code, call our customer service department on 020 8458 2500. They will instruct you on how to proceed.

Privacy Policy

We are committed to protecting your privacy.

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

  • Name
  • Address
  • Phone Number
  • Email Address
  • Credit/Debit Card details

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening.

The information collected in this way can be used to identify you unless you modify your browser settings.

Trademark Notices

The following are some of the registered or pending trademarks of Pangaea Laboratories Ltd.

Medik8®
Pangaea®
Ludo®
Pretox®
Prepout®
Prelase®
Firewall®
FirmaDerma®
Lipomelt®
Red Alert®
Infin8®
Medimask®
K8®
Spotnot®

Other Medik8 products use names that may be in the internal process of trademark application and use the symbol "TM" following the name to so signify.

All trademarks are registered in one or more of the following territories:

United Kingdom
European Community (CTM)
United States of America
Australia
China
and other countries

and may have priority in territories that are signitories of the Madrid Protocol.The Madrid system for the international registration of marks (the Madrid system) established in 1891 functions under the Madrid Agreement (1891), and the Madrid Protocol (1989). It is administered by the International Bureau of WIPO located in Geneva, Switzerland.

The names of other companies and products mentioned herein may be the trademarks of their respective owners.Unless stated to the contrary, no association with any other company or product is intended or should be inferred.

Unless otherwise stated, Pangaea Laboratories Ltd. reserves all copyright in the content and design of this web site. Pangaea Laboratories Ltd. owns all such copyright or uses it under licence or applicable law. You may view this web site and its content using your web browser and make a temporary copy of all or part of this web site for your personal use only. You must not link to, publish, or make any commercial or public use of the site or its content, except as permitted by statute or with Pangaea's prior written consent.

To contact the trademark and copyright owner, please write to:

Pangaea Laboratories Ltd. Intellectual Property Dept. 58 Crewys Road London NW2 2AD United Kingdom

Copyright Statement

All content displayed on this site, including but not limited to: web site design, text, graphics, logos, button icons, images, animation and video & audio clips are Copyright (c)1999-2007 Medik8. All Rights Reseved. All software used on this site is the property of Medik8 or its software suppliers and is protected by U.K. and international copyright laws. Permission is granted to electronically copy and to print in hard copy portions of this Web site for the sole purpose of placing an order with Medik8 or using this Web site as a shopping resource. Any other use of materials on this Web site - including reproduction for purposes other than those permitted above, modification, distribution, republishing, transmission, display or performance without the prior written permission of Medik8 is strictly prohibited.


Medik8 are Europe's leaders in solution-based cosmeceutical skin care product development. Innovators in the use of peptide and antioxidant technologies as well as high-dose, clinically proven, multiple vector botanical extracts. Medik8 are focused on results and accordingly present products in airless packaging and incorporate liposome and unique nanotechnology delivery systems for maximum penetration of actives.

Consult your local authorised Medik8 Dermatician for expert skincare advise.